Where do I start? We need more ‘simple’ in our busy lives. The team at Trilogy Tree Services can do that for you! We provide two types of site visits: The Free Estimate – You know what you want, we come by and quote a price to do the work! We come by at our earliest opportunity and don’t require you to be home. This is the quickest route to receiving a quote. When specific work is not easily described or if there are a large number of trees to look at, we will arrange to meet you on site. The Consultation – Consider booking a consultation with one of our experienced arborists if you require advice or tree risk assessments. Consultations incur a fee, depending on your location. An arborist will meet with you on site to assess and discuss recommendations for your trees. They will be able to answer any questions you may have about caring for existing trees or planting new trees. This is a verbal consultation, there is no written assessment provided. Once the consultation is complete, we can prepare a quote for pruning, health care services and/ or removal services based on the arborist’s findings. If you just wanted information, that’s fine too! Once we have assessed the scope of work, we will send you a detailed, and descriptive quote. We want you to be sure you know what you are getting when you accept the quote and give us your approval to proceed. At the time of confirmation, we can give you a time frame of when the work could be completed, payment information and things you can do to prepare for our visit.

What if a tree is on City of Winnipeg property? Tree care, planting or removal work on City-owned boulevard or park trees requires approval before any work is completed. Trilogy Tree Services Ltd is a pre-qualified contractor and our administrative staff will handle the paperwork required to obtain approval. Approval can take anywhere from 2 weeks to 6 months depending on the City’s process.

What if my trees are into the power lines? Property owners are responsible for keeping trees and shrubs on their property clear of overhead lines and hydro poles. Unless it is an emergency, MB Hydro will not cut back trees at homeowners requests. Our team can handle this for you. When trees are close to high voltage lines or equipment on the poles, our administrative staff will contact MB Hydro to obtain proper safety clearances that will allow our team of arborist to work in close proximity to the lines. We do not have to obtain clearances if we are pruning branches away from service lines that run from the house to the pole. For more information from MB Hydro, click Here to visit their website. https://www.hydro.mb.ca/accounts_and_services/tree_trimming/

What if I want to prune back my neighbour’s trees? You can prune back any branches that extend over your property line, provided you do not compromise the health or structure of the tree. You can be held liable for the death or decline of a tree if it is a result of improper pruning. We recommend that you discuss your pruning plan with your neighbour before you approve our quote. For liability and ethical reasons, we will require written approval from the property owner that we may access and prune a neighbouring tree, and we are happy to provide a letter template that you can have your neighbour sign. We believe that good neighbour relations are of utmost importance and do our very best to respect them and their property, as if they are our own clients.

Do you provide FREE Quotes? Yes we do provide free quotes for specific service requests. If you are wanting a Certified Arborist to meet with you to provide recommendations and diagnosis services we do charge a fee for this service which can be waived if further work is booked upon our recommendations.

How much does it cost to remove a tree? This is a very common question. The answer is not as straight forward as a set price per tree that we can provide over the phone as there are a lot of variables that affect the time and therefore the cost to remove a tree. The size of the tree, location, risk, level of cleanup are factors that need to be determined to provide an accurate quote.

If I book my tree service today when will it be completed? With demand for our services fluctuating throughout the year it can depend upon the time of year you contact us. Generally in Spring you can expect to have your service provided on average 2-4 weeks from time of booking. As summer rolls into fall, expected wait time could reach up to 8 weeks. Our office staff and arborist representatives will communicate timelines as best we can. If there are specific time frame requirements, this should be discussed during the quoting process.